As part of her duties in Preferred by Nature, Violah provides certification administration services support for activities related to Agriculture and other verification services in the region, including the preparation of services proposals, and job execution. She also maintains Preferred by Nature’s audit management database with the timely entry of audit milestones and required documentation.

Aside from these, Violah provides customer service for the region, including, but not limited to, providing general information about Preferred by Nature services, guidance documents related to certification processes, and the guidelines for the Rainforest Alliance and other schemes logos and seals.

She also coordinates with RA SAS and other schemes and the regional quality points of contact to ensure the quality and validity of official documents and support the global publication of such documents for Preferred by Nature.